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mary M

1 reviews | Active since Oct 2025

20 May 2026, 10:51

Unsatisfied Customer by Auto & General

***, Good Morning. After all my ups and downs with auto & general I wanna make this review in update of all my complains. The issues that was handled by (Hayley Oppel) of my car not been painted well by (Bradbury auto magic polokwane) was not resolved, they refused to repaint the car to perfection.. I'm so disappointed with auto & general s service and how they handle their customers despite being their customer for ages and using all their services (comprehensive insurance, shortfall and service cover). I will not recommend auto & general to any one in future. I will inform all my friends, family and colleagues about the bad service I received from Auto & General.

0
Replies (2)
Auto & General
Auto & General's reply20 May 2026, 11:00
Official
Good day Mary,

We note that your dispute has been closed by our internal dispute team, and you have been advised of the next step, should you wish to escalate further

Kind regards, 

The Auto & General team

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mary M's update20 May 2026, 11:08
Reviewer Update
Good Day,

How long should I keep escalating the matter to the next step? days, weeks , months passes by and I'm being told my dispute has been closed, and to escalate further.