BM
Brian M

1 reviews | Active since Sept 2016

03 Jun 2022, 08:19

Unresolved Claim

Good day I would like know whether any one else has had bad experiences with Auto&General. I submitted a claim on the 5th May 2022 and to date it is still u resolved and has had zero report as to the progress of my claim. This kind of service make one wonder if I am just a policy number and are reminded monthly that my premiums are due.I am absolutely disgusted in this manner of how my claim being dealt. Constant messengers on the app goes unanswered. AYORBA

0
Replies (1)
Auto & General
Auto & General's reply03 Jun 2022, 11:43
Official
Hi  Brian,

We acknowledge receipt of your complaint.

However, we note that you have reported the matter to the Ombudsman. 

Kindly contact the Ombudsman's office for feedback.

Kind Regards,
The Auto & General Team