1 reviews | Active since Nov 2015
Unreliable company
<p>Took up insurance three weeks ago. Policy documents still missing. I called, tweeted, emailed. On the phone they promised to send me the documents in 15 min, but three weeks later I am still waiting. They just ignore my emails and ignore my tweets. I had to cancel bedore it started. I mean treating me this way shows how they treat their clients, right?</p>
We acknowledge receipt of your complaint.
The service as you explain it is not the norm, and we sincerely apologise for the frustration this has caused. One of our Customer Relation Specialists attempted to contact you without success and a message was left on your voice mail.
We will appreciate it if you will contact us back in order to discuss your complaint and to find the route course of the matter.
Looking forward to hear from you.
Regards,
The Auto & General Team.
We acknowledge receipt of your complaint.
The service as you explain it is not the norm, and we sincerely apologise for the frustration this has caused. One of our Customer Relation Specialists attempted to contact you without success and a message was left on your voice mail.
We will appreciate it if you will contact us back in order to discuss your complaint and to find the route course of the matter.
Looking forward to hear from you.
Regards,
The Auto & General Team.