Unprofessional, did not get the help I wanted

Unprofessional, did not get the help I wanted. Was transferred to the attorneys by Jabulani the ladies were even worse. Rebecca was speaking in vernacular say “who is that” with food in her mouth. Totally disgusting. Did not give me feedback on my logged case, told me her system is offline while chewing 🤮 She took some of my details kept on saying she is not picking up anything until I got cut out on the line. None bothered to call me back after I gave them my contact number. Appalling service received.