CJ
Christopher J

1 reviews | Active since Sept 2025

15 Sept 2025, 16:47

Unprofessional conduct

The worst warranty insurance provider by far. They are very quick to give best deals, but when you lodge a claim, like I did on 4 September, I'm still waiting and my car is at the dealership awaiting approval. Everytime you call them, a different story is given. You are the worst insurance company. Please close your doors, you are pathetic and so is your management. I am going to cancel my 3 policies I have with you due to unprofessional conduct and just a waste of my time.

0
Replies (1)
Auto & General
Auto & General's reply15 Sept 2025, 16:54
Official
Hi Christopher,

We're sorry to hear about your service experience. We also apologise for the inconvenience we've caused.

We will look into your matter and contact you with feedback. 

Kind Regards,
The Auto & General Team