VJ
Verna J
1 reviews | Active since Nov 2019
01 Dec 2025, 08:18
Unpleasant experience
Very unpleasant experience and very bad service. No feedback or update
Helpful (0)
Replies (2)0
Replies (2)VJ
Verna J's updateReviewer Update
01 Dec 2025, 08:22We had a vehicle accident and our vehicle went in for repairs and it was suppose to be completed by the 13 November up until today I have not gotten any feedback from the panelbeater or assessor .I had to phone and go to the panelbeater myself and my vehicle is still not repaired up to standard.
Why is my excess R7100 if my policy documents states R5000 .I am not paying R7100 and this for a vehicle that should have been completed more than 2 weeks ago and my business is losing alot of money because of this
My contact no is ***
Why is my excess R7100 if my policy documents states R5000 .I am not paying R7100 and this for a vehicle that should have been completed more than 2 weeks ago and my business is losing alot of money because of this
My contact no is ***
VJ
Verna J's update01 Dec 2025, 08:22
Reviewer Update
We had a vehicle accident and our vehicle went in for repairs and it was suppose to be completed by the 13 November up until today I have not gotten any feedback from the panelbeater or assessor .I had to phone and go to the panelbeater myself and my vehicle is still not repaired up to standard.
Why is my excess R7100 if my policy documents states R5000 .I am not paying R7100 and this for a vehicle that should have been completed more than 2 weeks ago and my business is losing alot of money because of this
My contact no is ***
Why is my excess R7100 if my policy documents states R5000 .I am not paying R7100 and this for a vehicle that should have been completed more than 2 weeks ago and my business is losing alot of money because of this
My contact no is ***
Auto & General's replyOfficial
01 Dec 2025, 08:28Good day Verna,
Thank you for the information.
We will escalate your complaint to the relevant team to assist you as soon as possible.
Kind regards,
The Auto & General team
Thank you for the information.
We will escalate your complaint to the relevant team to assist you as soon as possible.
Kind regards,
The Auto & General team
Auto & General's reply01 Dec 2025, 08:28
Official
Good day Verna,
Thank you for the information.
We will escalate your complaint to the relevant team to assist you as soon as possible.
Kind regards,
The Auto & General team
Thank you for the information.
We will escalate your complaint to the relevant team to assist you as soon as possible.
Kind regards,
The Auto & General team