SZ
Sizeka Z

1 reviews | Active since Mar 2024

22 Jan 2025, 11:44

Unpaid car warranty

Does not want to pay claim on claim stage for car warranty

0
Replies (3)
Auto & General
Auto & General's reply22 Jan 2025, 11:46
Official
Hi Sizeka

We acknowledge the receipt of your complaint.

Please note that we have escalated the matter to the relevant department for further assist.

Kind regards,

The Auto & General Team
SZ
Sizeka Z's update22 Jan 2025, 12:03
Reviewer Update
i lodge mechanical claim on 5 december2024 .The repairer sent all the required documents . when i do follow-up about my claim telling stories that claiim waiting to the manager to sign off .from 5 december 2024 up today . it is Sam Mazibuko my consultant for my claim. I call Sam Mazibuko yesterday asked reason to prolong my claiim said to me when claim is cost high amount it takes time to pay. But the there is not written in a policy scheduled
SZ
Sizeka Z's update22 Jan 2025, 12:09
Reviewer Update
today Sam mazibuko asked service for the vehicle in question but on the 17 december 2024 repairer sent all required document to them . i am struggling to get my claim