SS
Sibusiso S
1 reviews | Active since Jun 2022
22 Jul 2024, 13:43
Unhappy with the way auto&general handling my complaint
It seems as if Auto&General don’t want to respond or to come with a feedback as they keep on ignoring my emails I lodged this claim last month 24 June 2024 but up until now there is no way forward the dent on my car is not repaired I sent everything to them including the quote of the repairs from Palace Panel and Paint.The level of incompetency is very high ,this is not a reliable insurance company but a group of ****mers and they are very unprofessional they are ****s.
Helpful (0)
Replies (7)0
Replies (7)
Auto & General's replyOfficial
22 Jul 2024, 13:50Good day Sibusiso.
We are sorry to hear that you are not receiving feedback on your claim.
We will escalate your complaint to the relevant team to contact you to assist.
Kind regards,
The Auto & General team
We are sorry to hear that you are not receiving feedback on your claim.
We will escalate your complaint to the relevant team to contact you to assist.
Kind regards,
The Auto & General team
Auto & General's reply22 Jul 2024, 13:50
Official
Good day Sibusiso.
We are sorry to hear that you are not receiving feedback on your claim.
We will escalate your complaint to the relevant team to contact you to assist.
Kind regards,
The Auto & General team
We are sorry to hear that you are not receiving feedback on your claim.
We will escalate your complaint to the relevant team to contact you to assist.
Kind regards,
The Auto & General team
SS
Sibusiso S's updateReviewer Update
22 Jul 2024, 13:57You always send a message but no feedback I left with no option now but to escalate this matter to Ombudsman and cancel this policy then look for another insurance company I’m tired now
SS
Sibusiso S's update22 Jul 2024, 13:57
Reviewer Update
You always send a message but no feedback I left with no option now but to escalate this matter to Ombudsman and cancel this policy then look for another insurance company I’m tired now
SS
Sibusiso S's updateReviewer Update
22 Jul 2024, 13:58You send a same message every time I contact Hello Peter you keep on fooling me
SS
Sibusiso S's update22 Jul 2024, 13:58
Reviewer Update
You send a same message every time I contact Hello Peter you keep on fooling me
Auto & General's replyOfficial
22 Jul 2024, 13:59Good day Sibusiso.
Our Internal Dispute team is busy with your case and will provide you with feedback.
Kind regards,
The Auto & General team
Our Internal Dispute team is busy with your case and will provide you with feedback.
Kind regards,
The Auto & General team
Auto & General's reply22 Jul 2024, 13:59
Official
Good day Sibusiso.
Our Internal Dispute team is busy with your case and will provide you with feedback.
Kind regards,
The Auto & General team
Our Internal Dispute team is busy with your case and will provide you with feedback.
Kind regards,
The Auto & General team
SS
Sibusiso S's updateReviewer Update
22 Jul 2024, 14:00When ?
SS
Sibusiso S's update22 Jul 2024, 14:00
Reviewer Update
When ?
SS
Sibusiso S's updateReviewer Update
22 Jul 2024, 14:03I can’t keep on lying to me.I waited for too long that is why I will escalate this matter to Ombudsman and cancel this **** 💩
SS
Sibusiso S's update22 Jul 2024, 14:03
Reviewer Update
I can’t keep on lying to me.I waited for too long that is why I will escalate this matter to Ombudsman and cancel this **** 💩
Auto & General's replyOfficial
22 Jul 2024, 14:07Good day Sibusiso.
We have requested that you be contacted urgently with feedback.
Kind regards.
The Auto & General team
We have requested that you be contacted urgently with feedback.
Kind regards.
The Auto & General team
Auto & General's reply22 Jul 2024, 14:07
Official
Good day Sibusiso.
We have requested that you be contacted urgently with feedback.
Kind regards.
The Auto & General team
We have requested that you be contacted urgently with feedback.
Kind regards.
The Auto & General team