EM
Elliot M
1 reviews | Active since Feb 2021
18 Dec 2025, 02:46
Unhappy customer
I got my involved in an accident on 30/11/2025 and my car is beyond economic repair. This by the name of Terrence Burger was appointed to investigate my claim. This was so arrogant and attacking my version of events. It seems he had taken a decision already that they are not going to cover me. I will just wait but from what he said, I already know the outcome.
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Auto & General's replyOfficial
18 Dec 2025, 07:39Good day Mr E Mogale,
We are sorry to hear about your service experience. We know this wasn’t the experience you expected.
Please be advised that we have escalated your complaint to the relevant team to assist.
Kind regards,
The Auto & General team
We are sorry to hear about your service experience. We know this wasn’t the experience you expected.
Please be advised that we have escalated your complaint to the relevant team to assist.
Kind regards,
The Auto & General team
Auto & General's reply18 Dec 2025, 07:39
Official
Good day Mr E Mogale,
We are sorry to hear about your service experience. We know this wasn’t the experience you expected.
Please be advised that we have escalated your complaint to the relevant team to assist.
Kind regards,
The Auto & General team
We are sorry to hear about your service experience. We know this wasn’t the experience you expected.
Please be advised that we have escalated your complaint to the relevant team to assist.
Kind regards,
The Auto & General team