Unhappy customer

<p>Good day,</p> <p> </p> <p>I have experienced terrible service with auto and general head office @ Canal Walk. </p> <p> </p> <p>The car was booked in with auto and general on the 30th July 2016 and the consultant called me on the 11 August to confirm that they are able to fix the car and that the Monday someone would call to tell me where the car is situated which would be the nearest panel beater shop. She also said I upon collection I need to have R2150 ready.</p> <p> </p> <p>Today (another 2 weeks later, 25 August) they called again to say the car has been written off. This is after no one has mentioned anything had I not gone in to canal walk on the 20th August. I am extremely unhappy with the way my situation was handled and also for them to say the car has been written off when I was initially told they able to fix my car. After going though my invoice and seeing what was written on it, I strongly feel they are able to fix my car... Even if they get my parts elsewhere other than Hyundai parts.</p> <p> </p> <p>I expect the car to be fixed ASAP as I only have the courtesy car for another 2 days.</p>