LM
Lydia M
1 reviews | Active since Aug 2016
23 Sept 2023, 11:45
Unhappy client
Yesterday on the 22 September 2023 I had a very experience with my insurer auto and general, I had a motor breakdown and needed assistance with a tow truck, only to wait for more than 4hours for assistance, am a woman waiting with a 9year old ,I find it inconsiderate and unacceptable, I was frustrated and hurt ,you have treated me as a customer very UNFAIRLY, you must treat customers with a sense of urgency
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Auto & General's replyOfficial
23 Sept 2023, 11:53Good day Lydia,
We are very disappointed to hear about this.
The matter has been escalated to the relevant team and they will be in contact with you.
Kind regards,
The Auto & General Team.
We are very disappointed to hear about this.
The matter has been escalated to the relevant team and they will be in contact with you.
Kind regards,
The Auto & General Team.
Auto & General's reply23 Sept 2023, 11:53
Official
Good day Lydia,
We are very disappointed to hear about this.
The matter has been escalated to the relevant team and they will be in contact with you.
Kind regards,
The Auto & General Team.
We are very disappointed to hear about this.
The matter has been escalated to the relevant team and they will be in contact with you.
Kind regards,
The Auto & General Team.