UNFAIRLY TREATMENT BY OUR INSURENCE AUTO & GENERAL INSURENCE

My name is Mr, Mbedzi Thifhindulwi Lawrence and my wife name is Mrs. Mbedzi Fhatuwani Mildred. Our Auto & General Policy ***

We are being treated unfairly by our insurance for the claim we have lodge with them on 26 January 2021 for the damage of our car White Mercedes Benz 2008 C220 CDI through an accident. Since they have taken our car for repair we have been take from post to pillar. They told us that the car is taken to Florida Roodepoort to a company called Fleet VIP Solutions for repair of which when we enquire with this company they told us that the car is not them. Our main concern is that the days of the courtesy car are coming to an end before our car is been fixed and we be forced to return the courtesy car and left with no transport on our side.

We will be very much pleased if you can help us to resolve this problem.