1 reviews | Active since Jul 2019
Unfair treatment by auto & general
I REPEAT, DO NOT JOIN AUTO & GENERAL, THEY ONLY ENJOY DEDUCTING UR MONEY EVERY MONTH BUT WHEN IT'S TIME FOR THEM TO PAY FOR CLAIMS THEY DON'T. NOW I HAVE DECIDED TO TAKE THE MATTER TO MY LAWYERS. AM NOT HAPPY WITH AUTO & GENERAL CAR INSURANCE AND I FEEL LIKE SOME OF THE REVIEWS COMPLEMENTING AUTO & GENERAL ARE **** BECAUSE THERE'S ACTUALLY NOTHING POSITIVE ABOUT AUTO & GENERAL . I WILL KEEP ON SENDING REVIEWS UNTIL THEY PAY UP FOR MY CAR. Auto & general called me to join their car insurance , they convinced me to move from my current car insurance to their car insurance, of which i did, then i was involved in a car accident on 26/09/2022, now they are requesting for my gps location from ever since i bought the car with speed and location, i feel like this is violation of my privacy as this is irrelevant to the cause of accident, they sent a new letter which was never mentioned on my initial contract that makes me pledge to give them permission to investigate the following SAPS report, my older insurance companies, municipality & provincial traffic departments, hospital & medical practices, ambulance services, vehicle tracking companies, automatic number plate recognition and e toll system, cctv footage, taxify-uber or similar profiles, vehicles diagnostic & or other vehicle data such as event data recorder, gps movements or any digital information, they said after i have signed they also want to have a meeting with me.
We would like to apologise for any inconvenience we may have caused.
We have escalated your matter and our team will contact you with feedback.
Kind Regards,
The Auto & General Team
We would like to apologise for any inconvenience we may have caused.
We have escalated your matter and our team will contact you with feedback.
Kind Regards,
The Auto & General Team
