Unfair third-party

0n the 6-12-2024 my driver was involved in a car accident that was caused by the other other,the driver admitted on the scene of an accident that he was on the wrong,and he will call the owner of the car to let her know about the damages on my car,as I was hoping so sort everything with the owner, I received a letter from Telesure stating my driver was on the wrong without even investigating,Telesure client was not driving her car that day,to fast foward,they asked me to send all the docies and provided them,after that they sent me the amount they are prepared to pay which I declined because it was not reflecting the damages occurs in my car,then they asked me to send them quotations after deciding on their own what to pay,today boom I'm receiving a letter to say I must pay their clients, The client **** to say it was her that was driving and Telesure has ignored that numerous times,Two if my driver was on the wrong the two people that I have been communicating with ,what is it that they were agreeing to pay for,why Telesure is defending the client that has not been honest with them,the owner could not even provide Telesure with the scatch on how the accident happened yet I'm being told to pay for an accident my driver did not cause,I'm prepared to go all out to root out the filth from this company, I can not allow them to shield their client just because they are not prepared to do the right thing and pay for my car,I need a response on is this how Telesure operate when it comes to pay the third party,if so then we will meet in court via media because these days things gets done if one expose the rot in all these big companies that rip people off who are unsuspecting. B.DLAMINI (SARJOU)