GR
Grace R

1 reviews | Active since Jan 2018

02 Mar 2022, 09:48

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I just found out today that Auto & General cancelled my late husband’s car insurance cover even after I made attempts to get cover to my name and keeping his account up to date whiles we were still in the process of resolving his estate. Auto & general let me pay for insurance and then cancel it even after making payment and allowed me to drive a car for a whole entire month with no insurance😡 this is absolutely disgusting what you did and I want my money back for the month where I had no insurance yet I paid!!

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Replies (1)
Auto & General
Auto & General's reply02 Mar 2022, 15:24
Official
Hi Mrs Ramaube,
 
 We are disappointed to hear this. 
 
 We have escalated your matter to the relevant team to investigate. They will contact you with feedback.
 
 Kind Regards,
 The Auto & General Team