1 reviews | Active since Mar 2014
Undue Hardship
<p>My fathers house burner down and he is insured with Auto and General. The amount of hassle they have put him through is depressing. They want him to go around doing quotations for alternative accommodation and they give him only R2000 to find a place for himself and the family. It's all fun and games until you need to claim from these insurance. The bad attitude they give you when you call them to enquire is shocking. Nothing has been done as yet I guess they are still working on it. So much for putting their clients first. I can't. .. with these ppl.</p>
We acknowledge receipt of your complaint.
We are so sorry to hear about the matter, One of our Customer Relation Specialists will be in contact with you during office hours to discuss the way going forward.
Kind Regards,
The Auto & General Team.
We acknowledge receipt of your complaint.
We are so sorry to hear about the matter, One of our Customer Relation Specialists will be in contact with you during office hours to discuss the way going forward.
Kind Regards,
The Auto & General Team.
Good day.
I forgot to mention that my dad is in a wheelchair and is a pensioner but still pays his premiums without fail. Hoping for a customer centred approach to assist him.
Good day.
I forgot to mention that my dad is in a wheelchair and is a pensioner but still pays his premiums without fail. Hoping for a customer centred approach to assist him.
Update:
One of our Customer Relation Specialists attempted to contact you on the number provided, without any success.
We would like to discuss the matter with you and will appreciate it if you will contact us back. Looking forward to hear from you soon.
Kind Regards,
The Auto & General Team.
Update:
One of our Customer Relation Specialists attempted to contact you on the number provided, without any success.
We would like to discuss the matter with you and will appreciate it if you will contact us back. Looking forward to hear from you soon.
Kind Regards,
The Auto & General Team.