LS
Leon S

1 reviews | Active since Feb 2016

18 Feb 2016, 10:33

Unautorised debitorders

My bank account has been *******ly debited with R99 for the last three months with the following references (25/11/2015) SKYLAB ASSIST***NAEDO DR ***, (18/12/2015) SKYLAB 247ASSIST***NAEDO DR *** and (25/01/2016) SKYLAB 247ASSIST***NAEDO DR ***. I have no contract or dealings with Skylab or Auto & General who I see (from previous complaints on this website) make use of the company. I have NEVER heard of Skylab before and I insist on my money being paid back to me, including the bank fees I incurred because of these ********** actions. I further insist on knowing how this company gained access to my banking details. If this situation is not resolved speedily I will take legal action.

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Replies (1)
Auto & General
Auto & General's reply19 Feb 2016, 15:35
Official
Hello Leon1176,

We acknowledge receipt of your complaint.

We cannot confirm that this deduction is from our side. One of our Customer Relation Specialists attempted to contact you to discuss the matter with you, unfortunately without any success and we have left a detailed message.

We would like to resolve the matter and would appreciate if you will be able to contact us back.

Regards,
The Auto & General Team.

Best regards,