RG
Richard G

1 reviews | Active since Jul 2014

13 Feb 2019, 18:25

Unauthorized debits

Now what is the use of signing an agreement/contract with A&G for a debit order to go off on a specific date? A&G now decides to collect premiums over a 3 day period? I'm of the opinion that if we agreed on the 15th of the month then you stick to the 15th. It's none of A&Gs business if I have money in my account on the 14th and they have no business touching it. I feel violated and powerless besides my account going into overdraft on the 14th when our agreed date is the 15th. Disgusted

0
Replies (3)
Auto & General
Auto & General's reply14 Feb 2019, 10:24
Official
We acknowledge receipt of your complaint. 

One of our Customer Relation Specialists will be in contact with you shortly. 
Kind Regards, 
The Auto & General Team. 

Best regards,

Auto & General
Auto & General's reply14 Feb 2019, 16:48
Official
Update: 
We have attempted to contact you on the number provided, without success and a message was left on your voice mail. 
We will appreciate it if you can contact us back to discuss your concerns. 
Kind Regards, 
The Auto & General Team. 

Best regards,

Auto & General
Auto & General's reply21 Feb 2019, 10:04
Official
Update: 
We confirm that we have been in contact with you and that this matter has been resolved. 
Kind Regards, 
The Auto & General Team. 

Best regards,