MM
Mbongo M
1 reviews | Active since Nov 2013
04 Jan 2016, 15:59
Unauthorized Debit Order
My normal debit order date is on the 25th of every month. An unauthorized debit order went off on the 21st of Dec 2015. Because my salary gets paid on the 25th (and my debit orders are therefore set for this date), there were insufficient funds to cater for this \unauthorized"debit order. As a result"
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Auto & General's replyOfficial
05 Jan 2016, 10:44Hello mbongom,
We acknowledge receipt of your complaint.
As discussed with one of our consultants who contacted you, we will appreciate it if you will provide us with the requested documentation in order for us to proceed with the refund.
We sincerely apologise for the inconvenience this has caused.
Regards,
The Auto & General Team.
We acknowledge receipt of your complaint.
As discussed with one of our consultants who contacted you, we will appreciate it if you will provide us with the requested documentation in order for us to proceed with the refund.
We sincerely apologise for the inconvenience this has caused.
Regards,
The Auto & General Team.
Best regards,
Auto & General's reply05 Jan 2016, 10:44
Official
Hello mbongom,
We acknowledge receipt of your complaint.
As discussed with one of our consultants who contacted you, we will appreciate it if you will provide us with the requested documentation in order for us to proceed with the refund.
We sincerely apologise for the inconvenience this has caused.
Regards,
The Auto & General Team.
We acknowledge receipt of your complaint.
As discussed with one of our consultants who contacted you, we will appreciate it if you will provide us with the requested documentation in order for us to proceed with the refund.
We sincerely apologise for the inconvenience this has caused.
Regards,
The Auto & General Team.
Best regards,