LM
L M
1 reviews | Active since Apr 2022
10 Apr 2025, 09:24
Unauthorised telesure on credit profile
I joined auto and general for home and building content in January and now i see a telesure investment on my credit profile with the monthly premiul i pay. I have tried to call several times to ask them to remove it as it was not consented by me, they keep on transferring me to a manager then after minutes of holding on, the line drops.
Helpful (0)
Replies (4)0
Replies (4)
Auto & General's replyOfficial
10 Apr 2025, 09:32 Good day
We acknowledge receipt of your complaint and apologize for any inconvenience caused to you.
Our team will be in touch with you to discuss your concerns and this matter will be escalated to the relevant department as soon as possible.
Kind regards,
The Auto & General Team
We acknowledge receipt of your complaint and apologize for any inconvenience caused to you.
Our team will be in touch with you to discuss your concerns and this matter will be escalated to the relevant department as soon as possible.
Kind regards,
The Auto & General Team
Auto & General's reply10 Apr 2025, 09:32
Official
Good day
We acknowledge receipt of your complaint and apologize for any inconvenience caused to you.
Our team will be in touch with you to discuss your concerns and this matter will be escalated to the relevant department as soon as possible.
Kind regards,
The Auto & General Team
We acknowledge receipt of your complaint and apologize for any inconvenience caused to you.
Our team will be in touch with you to discuss your concerns and this matter will be escalated to the relevant department as soon as possible.
Kind regards,
The Auto & General Team
LM
L M's updateReviewer Update
15 Apr 2025, 18:40Good day still no reply up to date.
Rather look elsewhere for insurance.
Rather look elsewhere for insurance.
LM
L M's update15 Apr 2025, 18:40
Reviewer Update
Good day still no reply up to date.
Rather look elsewhere for insurance.
Rather look elsewhere for insurance.
Auto & General's replyOfficial
15 Apr 2025, 18:46Hello L Mundecke,
We are sorry to hear that you have not been assisted and will remind our team to be in touch with you.
Kind regards,
The Auto & General team
We are sorry to hear that you have not been assisted and will remind our team to be in touch with you.
Kind regards,
The Auto & General team
Auto & General's reply15 Apr 2025, 18:46
Official
Hello L Mundecke,
We are sorry to hear that you have not been assisted and will remind our team to be in touch with you.
Kind regards,
The Auto & General team
We are sorry to hear that you have not been assisted and will remind our team to be in touch with you.
Kind regards,
The Auto & General team
LM
L M's updateReviewer Update
22 Apr 2025, 13:31Good day
I believe I am not being taken serious .
I am going ahead with cancellation of policy, will find other companies.
Thanks
I believe I am not being taken serious .
I am going ahead with cancellation of policy, will find other companies.
Thanks
LM
L M's update22 Apr 2025, 13:31
Reviewer Update
Good day
I believe I am not being taken serious .
I am going ahead with cancellation of policy, will find other companies.
Thanks
I believe I am not being taken serious .
I am going ahead with cancellation of policy, will find other companies.
Thanks