MX
Monwabisi X

1 reviews | Active since Mar 2024

25 Jul 2025, 12:10

Unauthorised deduction

I have asked you nicely to cancel the insurance because it is useless, but you refused. Maybe I should take legal action. You cannot force me to continue paying for an insurance that I am not happy with. Please reverse the money deducted in July, as I have no leverage to cancel on my end. During the call with your agent, I made it clear that I do not want to continue.

0
Replies (2)
Auto & General
Auto & General's reply25 Jul 2025, 12:14
Official
Hi  Monwabisi, 

We are sorry for the inconvenience.

We will escalate this to our team to look into. 

They will be in touch with you.

Kind Regards,
The Auto & General Team
MX
Monwabisi X's update25 Jul 2025, 12:24
Reviewer Update
Do not tell me stories about escalation, send my money back, and cancel your useless policy. I do not want to associate myself with you and your poor services.