MP
Marvin P
1 reviews | Active since Mar 2009
02 Oct 2015, 14:58
Unauthorised debit order via Skylab Communications
Skylab Communications does cold calls for Auto & General. No one called me. I didn't sign up with anyone.<br> How the heck do they get it right to debit my account on Auto & General behalf without me signing up for anything? R99 x 24 months? Really? Bunch of ******!!!!<br> <br> How does this happen!?! How do the banks allow this??? FNB????<br> <br>
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Auto & General's replyOfficial
05 Oct 2015, 11:16Hello marvyk,
Thank you for bringing this matter to our attention.
We confirm that the Customer Relations Specialist has been in contact with you.
We acknowledge the frustration and assure you that the matter is being investigated and feedback of the outcome will be communicated as soon as possible.
Please accept our sincere apologies for all the inconvenience caused.
Kind Regards,
The Auto & General Team
Thank you for bringing this matter to our attention.
We confirm that the Customer Relations Specialist has been in contact with you.
We acknowledge the frustration and assure you that the matter is being investigated and feedback of the outcome will be communicated as soon as possible.
Please accept our sincere apologies for all the inconvenience caused.
Kind Regards,
The Auto & General Team
Auto & General's reply05 Oct 2015, 11:16
Official
Hello marvyk,
Thank you for bringing this matter to our attention.
We confirm that the Customer Relations Specialist has been in contact with you.
We acknowledge the frustration and assure you that the matter is being investigated and feedback of the outcome will be communicated as soon as possible.
Please accept our sincere apologies for all the inconvenience caused.
Kind Regards,
The Auto & General Team
Thank you for bringing this matter to our attention.
We confirm that the Customer Relations Specialist has been in contact with you.
We acknowledge the frustration and assure you that the matter is being investigated and feedback of the outcome will be communicated as soon as possible.
Please accept our sincere apologies for all the inconvenience caused.
Kind Regards,
The Auto & General Team