FA
Faheema A

1 reviews | Active since May 2011

25 Oct 2016, 09:03

UNAUTHORISED DEBIT ORDER

<p>Skylab Communications has deducted an amount of R99.00 from my account 25.10.2016. Googled Skylab Communications and came up that they are actually Auto & General. No one called me. I didn't sign up with anyone. How the heck do they get it right to debit my account on Auto & General behalf without me signing up for anything? R99 x 24 months? Really? Bunch of ******!!!! I WANT MY MONEY REVERSED AS WELL AS THE MANDATE IF YOU ****** HELL HAVE ANYTHING THAT GAVE YOU AUTHORISATION THAT STATES THAT I GAVE YOU PERMISSION DO DEDUCT FROM MY ACCOUNT. THIS IS DAY LIGHT *******.</p> <p> </p>

0
Replies (5)
Auto & General
Auto & General's reply25 Oct 2016, 09:54
Official

We acknowledge receipt of your complaint, and we thank you for bringing this matter to our attention.

As discussed with one of our Customer Relation Specialists who contacted you, we confirm that the company that you are referring to does not belong to Auto and General.

We thank you for your understanding herein.

Kind regards,
The Auto and General Team.

Best regards,

Auto & General
Auto & General's reply25 Oct 2016, 09:55
Official

We acknowledge receipt of your complaint, and we thank you for bringing this matter to our attention.

As discussed with one of our Customer Relation Specialists who contacted you, we confirm that the company that you are referring to does not belong to Auto and General.

We thank you for your understanding herein.

Kind regards,
The Auto and General Team.

Best regards,

FA
Faheema A's update25 Oct 2016, 09:57
Reviewer Update

Thanks to Dorothy Smith for the quick response. All has been sorted out. This seems to be a ********** company that has no dealings with auto and general.

Auto & General
Auto & General's reply25 Oct 2016, 10:15
Official

You are welcome, glad we could resolve the matter for you.

Enjoy the rest of your day

Regards

Dorothy Smit

***

Best regards,

Auto & General
Auto & General's reply25 Oct 2016, 10:17
Official

You are welcome, glad we could resolve the matter for you.

Enjoy the rest of your day.

Best Regards,

Dorothy Smit

***

Best regards,