eR
eve R
1 reviews | Active since Aug 2011
02 Feb 2016, 12:58
unauthorised debit order
Hi Auto and General,<br> <br> to my surprise you have debited my account for 2 amounts. I see this has happened with other people as well.<br> <br> my debit order info:<br> 01 Feb 2016 ISS/A&G IN *** FEB INIT R 414.70<br> 01 Feb 2016 ISS/A&G IN *** FEB ADMIN R 220.00<br> <br> <br> Please investigate ASAP. <br> <br> regards<br> eve
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Auto & General's replyOfficial
04 Feb 2016, 15:16Hello everas,
We acknowledge receipt of your complaint.
The policy that you are referring to is for buildings cover. We have however cancelled the policy as per your request. We have also requested that you are contacted by the broker who will give you more clarity on the matter and we apologise for the inconvenience caused.
Regards,
The Auto & General Team.
We acknowledge receipt of your complaint.
The policy that you are referring to is for buildings cover. We have however cancelled the policy as per your request. We have also requested that you are contacted by the broker who will give you more clarity on the matter and we apologise for the inconvenience caused.
Regards,
The Auto & General Team.
Best regards,
Auto & General's reply04 Feb 2016, 15:16
Official
Hello everas,
We acknowledge receipt of your complaint.
The policy that you are referring to is for buildings cover. We have however cancelled the policy as per your request. We have also requested that you are contacted by the broker who will give you more clarity on the matter and we apologise for the inconvenience caused.
Regards,
The Auto & General Team.
We acknowledge receipt of your complaint.
The policy that you are referring to is for buildings cover. We have however cancelled the policy as per your request. We have also requested that you are contacted by the broker who will give you more clarity on the matter and we apologise for the inconvenience caused.
Regards,
The Auto & General Team.
Best regards,