SS
Siphamandla S

1 reviews | Active since Sept 2012

25 Aug 2015, 09:54

Unauthorised debit order

I have been debited twice by A&G in the past two months under the policy ISS/A&G IN *** and I have never taken any product with them. I searched for this online and I found that there are numerous people who are complaining about the same debit order that was not authorised from A&G.<br> <br> Please investigate and process repayment of my money.

0
Replies (1)
Auto & General
Auto & General's reply27 Aug 2015, 09:07
Official
Hello B414410,

We acknowledge receipt of your complaint.

One of our Customer Relation Specialists attempted to contact you on the number provided, unfortunately without any success and there were no room to leave a voice message, and therefore corresponded to you via email.

The cover you are referring to is for buildings cover. It is important for us to discuss this with you and will appreciate it if you will respond to our email, or contact our Customer Relation Specialist.
We are looking forward to hear from you soon.
Kind regards,
The Auto & General Team.

Best regards,