AN
Antonette N
1 reviews | Active since Jan 2016
26 Jan 2016, 16:11
Unauthorised debit
checking my bank statement in December 24th an amount of R273.09 was debited from my account and on the 24th of February another R273.09 was debited by ISS/A&G IN ***. I do not have an auto an general policy or ever had for that matter. Can I have my money refunded ASAP into my account before I take legal action.
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Auto & General's replyOfficial
27 Jan 2016, 16:33Hello AnonymousToo,
Thank you for bringing this matter to our attention.
We confirm that the customer relations specialist will contact you again at a more convenient time.
We acknowledge the concerns and will provide clarity once we have had the opportunity to engage with you.
Please accept our sincere apologies for all the inconvenience caused.
Kind Regards,
The Auto & General Team
Thank you for bringing this matter to our attention.
We confirm that the customer relations specialist will contact you again at a more convenient time.
We acknowledge the concerns and will provide clarity once we have had the opportunity to engage with you.
Please accept our sincere apologies for all the inconvenience caused.
Kind Regards,
The Auto & General Team
Best regards,
Auto & General's reply27 Jan 2016, 16:33
Official
Hello AnonymousToo,
Thank you for bringing this matter to our attention.
We confirm that the customer relations specialist will contact you again at a more convenient time.
We acknowledge the concerns and will provide clarity once we have had the opportunity to engage with you.
Please accept our sincere apologies for all the inconvenience caused.
Kind Regards,
The Auto & General Team
Thank you for bringing this matter to our attention.
We confirm that the customer relations specialist will contact you again at a more convenient time.
We acknowledge the concerns and will provide clarity once we have had the opportunity to engage with you.
Please accept our sincere apologies for all the inconvenience caused.
Kind Regards,
The Auto & General Team
Best regards,