Unauthorised Debit

Firstly, auto n General customer service is useless. Their phone lines are just as pathetic. When calling them, you are transferred around the company and the Never call back. A few months ago I have been double debited with no specific reason, it took the ages to refund my money. Last month of July my insurance debit went of as normal. Last night I was debuted again. Even during the pandemic, we are struggling to make ends meet, and then u get these people just just debit you. I will be opening a charge against this company for unauthorized debiting as my debit date is set for the 15th. I even complained about netstar tracking as they also debited me when it shouldn't be as its part of the policy. Still no feedback. I will be looking into other insurance companies from here on out.