ZV
Zoleka V
1 reviews | Active since Aug 2015
22 Aug 2015, 20:48
Unathorised debit order
I just noticed that A&G had deducted money on my account on the 01 Aug. I do not have insurance with A&G and I had never signed up anything with them, neither received any call regards with their products.<br> <br> They deducted R 220.00 and R 281. 96 with the Ref ISS/A&G IN ***.<br> <br> I want my money back with immediate effect.
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Auto & General's replyOfficial
24 Aug 2015, 11:14Hello ZolekaV,
Thank you for bringing this matter to our attention.
We confirm that the Customer Relations Specialist has been in contact with you to discuss the matter.
Clarity around the Underwriter of the Buildings Policy has been provided, we will however investigate the processes.
Please accept our sincere apologies for all the inconvenience caused.
Kind Regards,
The Auto & General Team
Thank you for bringing this matter to our attention.
We confirm that the Customer Relations Specialist has been in contact with you to discuss the matter.
Clarity around the Underwriter of the Buildings Policy has been provided, we will however investigate the processes.
Please accept our sincere apologies for all the inconvenience caused.
Kind Regards,
The Auto & General Team
Auto & General's reply24 Aug 2015, 11:14
Official
Hello ZolekaV,
Thank you for bringing this matter to our attention.
We confirm that the Customer Relations Specialist has been in contact with you to discuss the matter.
Clarity around the Underwriter of the Buildings Policy has been provided, we will however investigate the processes.
Please accept our sincere apologies for all the inconvenience caused.
Kind Regards,
The Auto & General Team
Thank you for bringing this matter to our attention.
We confirm that the Customer Relations Specialist has been in contact with you to discuss the matter.
Clarity around the Underwriter of the Buildings Policy has been provided, we will however investigate the processes.
Please accept our sincere apologies for all the inconvenience caused.
Kind Regards,
The Auto & General Team