UNACCEPTABLE SERVICE!!!!!!

Item: Auto & General
Rating: 1
Author: Jordeen Z

WAITING 3 WEEKS FOR PAYOUT. NOW I AM FEDUP!!!!!!

You are NERVER late when it comes to running my debit order, but yet I have to wait 3 weeks for my APPROVED claim to pay out. This is ridiculous!!!!!!! Claim number - POLN: ********** 88 CLM:04 OPER:MB0359 I have requested that a manager contacts me, NO RESPONSE!! How do you expect me to recommend you to my friends, family & business associates??? NOT HAPPENING!!

I called the 086 number this morning and waited 7min before eventually ending the call!! "All our agents are busy!!" Nonsense man!!!

Sort this out TODAY please! Contact me urgently.

Helpful (0)

Replies (2)

Auto & General's replyOfficial

23 Mar 2018, 11:08

Thank you for your feedback.

We will be in contact to address your concerns.

Regards,

The Auto & General Team

Auto & General's reply23 Mar 2018, 11:08

Official

Thank you for your feedback.

We will be in contact to address your concerns.

Regards,

The Auto & General Team

Jordeen Z's updateReviewer Update

24 Mar 2018, 12:18

Still nothing in my account. Promises Promises. Please cancel my ENTIRE business profile as soon as possible. Ensure that I am refunded for amounts as my debit order runs on the 15th of each month. This means that I'll be in credit as of 1 April 2018.

Jordeen Z's update24 Mar 2018, 12:18

Reviewer Update