True defination of being insured

<p>On the 14/09/2016 my was broken into, my car & house contents was ******, Auto & General paid for my house contents.</p> <p>However there was a bit of a problem with regards to my vehicle claim which was repudiated.</p> <p> </p> <p>I do understand fully that I was not properly insured, based on the advice I got from my previous insurance momentum, after having a accident claim with them prior to joining Auto & General.</p> <p>Basically what happened was my car got bumped & the person who bumped my car took full responsibility, we went to the police station & made an affidavit which I sent to momentum & I explained every single detail to them, which in turn they advised me that the claim will not be on my name as they spoke to person who coursed the accident & reached some sort of agreement.</p> <p>I was advised they will pursue him through their recovery department & claim every last cent from him, as the guy did not have insurance at the time of the accident.</p> <p> </p> <p>The fault on my side was not to obtain a written document confirming that the claim will not be on my name.</p> <p> </p> <p>I recently requested a call record from momentum as I didn’t have hard copy, I was told that their systems had an error & was not recording calls during 2015 January when I claimed (THIS AT LEAST THEY CONFIRMED IN WRITING) and I believe I still need to take this further because their advise was misleading got me in so much trouble.</p> <p> </p> <p>With all being said On the 31/05.2017 I got a letter from Telesure stating that my insurance have had a relook at my claim & they reached a compromise & will be paying almost 90% of total amount claimed.</p> <p>For this I will forever be grateful to Telesure/Auto & general, you guys saved my life.</p> <p> </p> <p>I would like to put in a request with telesure group, I want to move my life insurance, building insurance, vehicle insurance to the group, that’s if my relationship with the group is not already broken due to the vehicle claim that had a lot of problems & confusion.</p> <p> </p> <p>From this day onwards, I am an ambassador of this group & will recommend it to friends & family, using my scenario as a testament.</p> <p>I want to also THANK Dorothy Smith who worked tirelessly & went out of her way to try & assist me.</p> <p> </p> <p>Words can never be enough to express my gratitude, but THANK YOU</p> <p> </p> <p>Warm regards</p> <p>Zamo Makhubu</p> <p> </p>