Hellopeter
Share Your Experience
xN
xoliswa N

1 reviews | Active since Sept 2009

29 Apr 2021, 15:00

Towing

I am so disappointed that I had to pay R6411 for towing that was organized by Kuasure broker.

I just want to cancel my policy after the 15th of May 2021

Regards

0
Replies (5)
Auto & General
Auto & General's reply29 Apr 2021, 15:45
Official
  Hi  Xoliswa,

We acknowledge receipt of your complaint. 
 
We would like to look into your matter, please send us a private message with our client's policy or ID number.

Kind Regards,
The Auto & General Team 
xN
xoliswa N's update30 Apr 2021, 09:05
Reviewer Update
Morning where should I send this private message?

My contact number : ***
Id number: ***

Claim date : 04 April 2021
xN
xoliswa N's update01 May 2021, 08:21
Reviewer Update
No response from kuasure and autogen
xN
xoliswa N's update13 May 2021, 19:29
Reviewer Update
No response from auto and general and kuasure. I am going to leave my policy fr 1 month
Auto & General
Auto & General's reply14 May 2021, 10:05
Official
Hi Xoliswa,

We are sorry for the service. however, we have escalated your matter to your broker, Kua -sure brokers.

They will contact you to discuss your concerns. 

Kind Regard,
The Auto & General Team