GR
Gie R
1 reviews | Active since Feb 2015
18 Feb 2015, 14:13
Total *******: premiums excessive
I have a Suzuki 1.3 Jimny which I have insured with Auto and General for the past 2 years. The monthly premium is R1500. On enquiry from Santam the premium quote for the Jimny was R400. I also got a quote from Santam for a new Volvo V40 and that was R598.00.<br> How is it possible that the Jimmy's insurance at Auto and General is so excessive. I have phoned and discussed the matter with Auto and General and they say the premium is correct and will not lower it. <br> They have been ripping me off and I would like to warn others to review their car insurance with Auto and General as they are probably ripping you off as well.<br> Please check your premiums and get quotes from other companies.
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Auto & General's replyOfficial
25 Feb 2015, 15:09Hello rpg1@s,
We confirm that we have investigated your concern.
As discussed with one of our Customer Relations Specialists we have requested further assistance from our retentions team.
We also confirm that one of our Retention Specialist contacted you and the best possible premium for your specific needs were offered to you and was accepted by you.
Thank you for allowing us the opportunity to retain you as a valued customer and we invite you to contact our Customer Relations Specialist should you need further assistance.
Kind regards,
The Auto & General Team.
We confirm that we have investigated your concern.
As discussed with one of our Customer Relations Specialists we have requested further assistance from our retentions team.
We also confirm that one of our Retention Specialist contacted you and the best possible premium for your specific needs were offered to you and was accepted by you.
Thank you for allowing us the opportunity to retain you as a valued customer and we invite you to contact our Customer Relations Specialist should you need further assistance.
Kind regards,
The Auto & General Team.
Auto & General's reply25 Feb 2015, 15:09
Official
Hello rpg1@s,
We confirm that we have investigated your concern.
As discussed with one of our Customer Relations Specialists we have requested further assistance from our retentions team.
We also confirm that one of our Retention Specialist contacted you and the best possible premium for your specific needs were offered to you and was accepted by you.
Thank you for allowing us the opportunity to retain you as a valued customer and we invite you to contact our Customer Relations Specialist should you need further assistance.
Kind regards,
The Auto & General Team.
We confirm that we have investigated your concern.
As discussed with one of our Customer Relations Specialists we have requested further assistance from our retentions team.
We also confirm that one of our Retention Specialist contacted you and the best possible premium for your specific needs were offered to you and was accepted by you.
Thank you for allowing us the opportunity to retain you as a valued customer and we invite you to contact our Customer Relations Specialist should you need further assistance.
Kind regards,
The Auto & General Team.