1 reviews | Active since Mar 2009
To cancel policy
<p>In 2011 I took up a policy (car insurance) with Auto & General through Iemas brokers. I have sold that vehicle and want to cancel the policy. Iemas said several times that they can't because Auto & General are not on their books anymore, but a consultant will contact me, but never did. Auto & Gen said they can't cancel it, because it is underwritten through a broker...... What if it was a claim ????? I am not going to pay this premium !!!</p>
We acknowledge receipt of your complaint.
One of our representatives will be in contact with you during working hours.
Regards,
The Auto & General Team.
We acknowledge receipt of your complaint.
One of our representatives will be in contact with you during working hours.
Regards,
The Auto & General Team.
Update:
As discussed with one of our Customer Relation Specialists, we confirm that the policy has been cancelled as requested. The value added was also cancelled and the refund will be completed as soon as it reflects on our side.
Thank you for you understanding herein and we invite you to contact our Customer Relation Specialist should you require assistance in the future.
Kind Regards,
The Auto & General Team.
Update:
As discussed with one of our Customer Relation Specialists, we confirm that the policy has been cancelled as requested. The value added was also cancelled and the refund will be completed as soon as it reflects on our side.
Thank you for you understanding herein and we invite you to contact our Customer Relation Specialist should you require assistance in the future.
Kind Regards,
The Auto & General Team.