Tidimalo reacted in a very professional manner with me but the answer and reason given by his senior for rejecting my claim in my opinion is outrageous and pathetic

Tidimalo reacted in a very professional manner with me but the answer and reason given by his senior for rejecting my claim in my opinion is outrageous and pathetic. It would seem that Autoand General can only take your premiums but cannot fulfil their obligations which does not bode well for further interaction with this company