Three years gone and still no response

I app**** for Business insurance cover on a company vehicle in July 2013 and had to request policy corrections on the 30/07/2013 - email sent to [Email Removed] on the instruction of Johanna Makeketa. no response received - another mail sent on 2/08/2013 and still no response. I then called the call center and tried to have the information corrected but still no luck. On the 1/04/2016 I again requested the corrections and sent email to [Email Removed] as advertised on their web page and to date have yet to have a response. Quite frankly, I am at the point of cancelling this policy as I cannot be bothered dealing with a company that has so little regard for their clients. Unprofessional and unacceptable.