This is the worst service I’ve ever experienced in my life.

My name is Boitumelo Modingwane and its been 2 weeks now that my warranty claim has not been attended to. There is a lot of unprofessionalism happening in that company. I sent my claim on the 3rd of June with necessary documentation that they requested from me and confirmed receipt and later they claimed that they did not receive them. I was dealing with a guy called Sam Moloko who doesn’t want to speak me anymore. They will keep on saying that he is busy on the phone every time I wanted to speak him and he will call me back and he never did.