DM
DUMA M

1 reviews | Active since Nov 2014

28 Sept 2021, 09:51

Third Party department stalling and not doing anything

Third Party claims department still haven't responded to me about fixing the other car.Whats the point of having a comprehend cover while the insurance company is doing their job as per policy 🤔

0
Replies (2)
Auto & General
Auto & General's reply28 Sept 2021, 10:04
Official
Hi Duma,

We acknowledge receipt of your complaint. 

We will escalate your matter to our team to look into. They will be in contact with you with feedback. 
 
Kind Regards,
The Auto & General Team
DM
DUMA M's update28 Sept 2021, 10:39
Reviewer Update
You have been singing that chorus for a while now.The accident happened 27 06 2021 but still the 3rd party car is not fixed