Third Party Claim

<p>I phoned them on Monday morning on the 24/07/2017 and the person told me I don’t have to worry I will know by the end of this week about the settlement just to find out on Friday according to the information from their disposal I was the cause of the incident and refuse to pay any amount for my car. I was not the cause of the incident all evidence is there. This is the worst insurance ever no matter how guilty their clients are they will blame you and refuse to pay so now I don’t have a car thanks to Auto and General. If they will take the time and go thru the reports they will see their client was the cause his indicator was on to turn but, never turned and cause the accident!! I am very disappointed in the beginning they were very helpful and after they refuse to pay out an amount they are ignoring my emails and refuse to revise the case. Auto and General was my first choice for insurance for my car but, now they are last!!!!!!!!</p>