FA
Florina A
1 reviews | Active since Jan 2019
06 May 2025, 17:09
They just don't care
If there were no stars then I would give them no stars. Pathetic service and they couldn't care less about an emergency situation. Systems don't work and then it becomes the clients problem. Customer service is unhelpful. I am canceling all my policies with them. I will rather pay more some place else and get proper service.
Helpful (0)
Replies (2)0
Replies (2)
Auto & General's replyOfficial
06 May 2025, 17:13Good day Florina,
We acknowledge your complaint and would like to apologize for the service received.
May we kindly request more information regarding your complaint so we can escalate it to the relevant department
Kind Regards,
The Auto & General Team.
We acknowledge your complaint and would like to apologize for the service received.
May we kindly request more information regarding your complaint so we can escalate it to the relevant department
Kind Regards,
The Auto & General Team.
Auto & General's reply06 May 2025, 17:13
Official
Good day Florina,
We acknowledge your complaint and would like to apologize for the service received.
May we kindly request more information regarding your complaint so we can escalate it to the relevant department
Kind Regards,
The Auto & General Team.
We acknowledge your complaint and would like to apologize for the service received.
May we kindly request more information regarding your complaint so we can escalate it to the relevant department
Kind Regards,
The Auto & General Team.
Auto & General's replyOfficial
07 May 2025, 15:44Good day Florina.
In order for us to be able to assist you we need the following information please:
In order for us to be able to assist you we need the following information please:
- Date & Time of the incident
- Approximate time frame of the call
- Number called and called from
- Screenshots of the calls if available
Kind regards,
The Auto & General team
Auto & General's reply07 May 2025, 15:44
Official
Good day Florina.
In order for us to be able to assist you we need the following information please:
In order for us to be able to assist you we need the following information please:
- Date & Time of the incident
- Approximate time frame of the call
- Number called and called from
- Screenshots of the calls if available
Kind regards,
The Auto & General team