1 reviews | Active since Jan 2023
THEY DONT PHONE BACK
<p>I HAVE A AUTO AND GENERAL CAR IN SURINCE I HAVE ASKE TO RECONSIDER THE R850 I HAVE TO PAY TO REPLACE MY WIND SCREEN FRONT THEY DONT PHONE BACK AND I THORT I HAVE BETTER DEAL AT AUTO AND GENERAL I WILL NERVER EVER RECKIMEND THEM THEY DONT NOW HOW TO DEAL WITH A PROBLEM LIKE MY WIND SCREEN</p>
We acknowledge receipt of your complaint.
We will be in contact with you during office hours to discuss your concerns.
Kind Regards,
The Auto & General Team.
We acknowledge receipt of your complaint.
We will be in contact with you during office hours to discuss your concerns.
Kind Regards,
The Auto & General Team.
Update:
We confirm that our Customer Relation Specialist contacted you and discussed the excess portion of the claim in detail with you. We have also arranged with the supplier to make contact with you in order to make arrangements to for the replacement to be done.
The fact that you did not receive feedback upon your initial request is unacceptable, and for that we apologise, we have addressed the service failures on an internal basis.
We appreciate your understanding herein and we invite you to contact our Customer Relation Specialist if you require further assistance.
Kind Regards,
The Auto & General Team.
Update:
We confirm that our Customer Relation Specialist contacted you and discussed the excess portion of the claim in detail with you. We have also arranged with the supplier to make contact with you in order to make arrangements to for the replacement to be done.
The fact that you did not receive feedback upon your initial request is unacceptable, and for that we apologise, we have addressed the service failures on an internal basis.
We appreciate your understanding herein and we invite you to contact our Customer Relation Specialist if you require further assistance.
Kind Regards,
The Auto & General Team.
HI THERE DOROTHY I HAVE MADE CONTACTE WITH GLASS FIT IN KEMPTONPARK TODAY THEY TELL ME TO PAY R 850 RAND YOU BETTER SET THIS WRITE AT GLASS FIT KEMPTON PARK I AM NOT GOING TO PAY R850 I HAVE NOT GOT IT
HI THERE DOROTHY I HAVE MADE CONTACTE WITH GLASS FIT IN KEMPTONPARK TODAY THEY TELL ME TO PAY R 850 RAND YOU BETTER SET THIS WRITE AT GLASS FIT KEMPTON PARK I AM NOT GOING TO PAY R850 I HAVE NOT GOT IT
We have amended the authorisation and it has been send to the supplier 12 June 2017.
We will follow up with the supplier and provide you with feedback shortly.
Kind Regards,
The Auto & General Team.
We have amended the authorisation and it has been send to the supplier 12 June 2017.
We will follow up with the supplier and provide you with feedback shortly.
Kind Regards,
The Auto & General Team.
We have been in contact with the supplier and informed them that there will not any excess applicable for your incident.
We have also send them confirmation of it.
Kind Regards,
The Auto & General Team.
We have been in contact with the supplier and informed them that there will not any excess applicable for your incident.
We have also send them confirmation of it.
Kind Regards,
The Auto & General Team.
THANK YOU VERY MUTH FOR YOU FRENDLE SPEEDY SIRVICE THAT WAS VERY GOOD
THANK YOU VERY MUTH FOR YOU FRENDLE SPEEDY SIRVICE THAT WAS VERY GOOD