SR
Siphiwe R
1 reviews | Active since Mar 2013
12 Nov 2018, 09:04
They do business with **********
A&G and Unity are **********, they have debited my account 3 times but every time I call I get told they can't find my policy, they promise to sort it out and get back to me the following day but they never did. This has happened 3 times already. How on earth do you debit my account for a policy that doesn't exist?
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Replies (2)
Auto & General's replyOfficial
12 Nov 2018, 09:16We acknowledge receipt of your complaint.
We are really sorry to hear about this. One of our Customer Relation Specialists attempted to contact you, without success and a message was left on your voice mail.
We will appreciate it if you can contact us back to resolve your complaint.
Kind Regards,
The Auto & General Team.
We are really sorry to hear about this. One of our Customer Relation Specialists attempted to contact you, without success and a message was left on your voice mail.
We will appreciate it if you can contact us back to resolve your complaint.
Kind Regards,
The Auto & General Team.
Auto & General's reply12 Nov 2018, 09:16
Official
We acknowledge receipt of your complaint.
We are really sorry to hear about this. One of our Customer Relation Specialists attempted to contact you, without success and a message was left on your voice mail.
We will appreciate it if you can contact us back to resolve your complaint.
Kind Regards,
The Auto & General Team.
We are really sorry to hear about this. One of our Customer Relation Specialists attempted to contact you, without success and a message was left on your voice mail.
We will appreciate it if you can contact us back to resolve your complaint.
Kind Regards,
The Auto & General Team.
Auto & General's replyOfficial
13 Nov 2018, 11:56Update:
We confirm that we have been in contact with you and this matter is now resolved.
Kind Regards,
The Auto & General Team.
We confirm that we have been in contact with you and this matter is now resolved.
Kind Regards,
The Auto & General Team.
Auto & General's reply13 Nov 2018, 11:56
Official
Update:
We confirm that we have been in contact with you and this matter is now resolved.
Kind Regards,
The Auto & General Team.
We confirm that we have been in contact with you and this matter is now resolved.
Kind Regards,
The Auto & General Team.