VN
Velisa N

1 reviews | Active since Jul 2020

10 Jul 2020, 20:24

Theu look for reasons not to pay claim

Worst insurance company ever, if I had know what I know now about this company I would've never joined from the onset. They look for reasons to not pay claims. I've been a loyal client for over 3 years with them and when I needed them most, they weren't there... Bunch of ******, at claim stage you're made to feel like a piece of trash from the loss adjusters/claim handlers.

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Replies (1)
Auto & General
Auto & General's reply11 Jul 2020, 16:41
Official
Hi Velisa

Thank you for bringing this matter to our attention.
 
We confirm that the matter has been escalated to the relevant team to investigate further.

We certainly acknowledge your frustration and assure you that feedback will be provided as soon as we have more information. 
 
Kind regards,

The Auto & General Team