MN
Mr. Nel

1 reviews | Active since Apr 2024

22 May 2024, 12:38

THERE IS NO SERVICE. NONE WHATSOEVER!

Absolutely the worst. NO CUSTOMER SERVICE. STAYED ON LINE FOR HOUR JUST TO CANCEL MY POLICY! STILL NO ANSWER!

A&G I HEREBY GIVE NOTICE TO CANCEL MY POLICY BY END OF MAY 2024.

It seems there are 3 people working in this company. 1 for claims 1 for complaints 1 for cancellations

Then it takes days to speak to anyone.

When they send you emails they are NO REPLY emails so you cannot even reply to any emails and must go through days to get to speak to anyone.

For CALL BACKS it takes DAYS before anyone calls you.

YOU CALL THAT CUSTOMER SERVICE...?!

I AM SHOCKED TO SAY THE LEAST...!

0
Replies (1)
Auto & General
Auto & General's reply22 May 2024, 12:52
Official
Hi  Hennie,

We do apologise for the service.

We'll arrange for a consultant to contact you and assist.

Kind Regards,
The Auto & General Team