TM
Tulisa M
1 reviews | Active since Oct 2017
04 Dec 2024, 12:29
The worst insurance company ever, do not insure with them.
The worst Mechanical Warranty insurance, they not professional worst service ever Anele Lolwana doing a terrible job no communication, no sense of urgency, doesn’t return calls. I regret taking insurance with them .
Helpful (0)
Replies (5)0
Replies (5)
Auto & General's replyOfficial
04 Dec 2024, 12:34Hi Tulisa
We acknowledge the receipt of your complaint.
Please note that we have escalated the matter to the relevant department.
Kind regards,
The Auto & General Team
Kind regards,
The Auto & General Team
Auto & General's reply04 Dec 2024, 12:34
Official
Hi Tulisa
We acknowledge the receipt of your complaint.
Please note that we have escalated the matter to the relevant department.
Kind regards,
The Auto & General Team
Kind regards,
The Auto & General Team
TM
Tulisa M's updateReviewer Update
04 Dec 2024, 13:48Good Day ,
I think your automated response is more efficient than your employees , can you prove me wrong and actually get a human being to respond to this review .
I think your automated response is more efficient than your employees , can you prove me wrong and actually get a human being to respond to this review .
TM
Tulisa M's update04 Dec 2024, 13:48
Reviewer Update
Good Day ,
I think your automated response is more efficient than your employees , can you prove me wrong and actually get a human being to respond to this review .
I think your automated response is more efficient than your employees , can you prove me wrong and actually get a human being to respond to this review .
Auto & General's replyOfficial
04 Dec 2024, 13:51Hi
We have already escalated the query to our claims department, and they will be in contact with you.
The Auto & General Team
We have already escalated the query to our claims department, and they will be in contact with you.
The Auto & General Team
Auto & General's reply04 Dec 2024, 13:51
Official
Hi
We have already escalated the query to our claims department, and they will be in contact with you.
The Auto & General Team
We have already escalated the query to our claims department, and they will be in contact with you.
The Auto & General Team
TM
Tulisa M's updateReviewer Update
05 Dec 2024, 14:37Good Day ,
I feel the need to come back here and mention that my claim has been finalised and Anele Lolwana contacted me and provided feedback.
I just hope it didn’t have to come to this for me to be heard or get respond.
Thank you for all your help I appreciate it.
I feel the need to come back here and mention that my claim has been finalised and Anele Lolwana contacted me and provided feedback.
I just hope it didn’t have to come to this for me to be heard or get respond.
Thank you for all your help I appreciate it.
TM
Tulisa M's update05 Dec 2024, 14:37
Reviewer Update
Good Day ,
I feel the need to come back here and mention that my claim has been finalised and Anele Lolwana contacted me and provided feedback.
I just hope it didn’t have to come to this for me to be heard or get respond.
Thank you for all your help I appreciate it.
I feel the need to come back here and mention that my claim has been finalised and Anele Lolwana contacted me and provided feedback.
I just hope it didn’t have to come to this for me to be heard or get respond.
Thank you for all your help I appreciate it.
Auto & General's replyOfficial
05 Dec 2024, 14:42Hi Tulisa
Thank you for your patience and for allowing us the opportunity to assist you.
Have a great day!
Kind regards,
The Auto & General Team
Thank you for your patience and for allowing us the opportunity to assist you.
Have a great day!
Kind regards,
The Auto & General Team
Auto & General's reply05 Dec 2024, 14:42
Official
Hi Tulisa
Thank you for your patience and for allowing us the opportunity to assist you.
Have a great day!
Kind regards,
The Auto & General Team
Thank you for your patience and for allowing us the opportunity to assist you.
Have a great day!
Kind regards,
The Auto & General Team