THE WORST GAP COVER POLICY TAKEN

I am so ****ed off with this company gap cover that I have taken, even after the consultant told me my family and I are immediately covered, there was no exclusions. Now my wife is pregnant and we have problems with our gap cover. I have spoken to your consultants and manager last month and I am still awaiting for my recording to be sent to myself and a call from a senior personnel to resolve this issue.