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Andrew D

1 reviews | Active since Jul 2016

27 Jun 2018, 13:04

The Worst Ever Company To Deal With

The worst company I have ever come across. I complained a few weeks ago about the terrible service. I was promptly contacted and promised that my issue will be sorted out ASAP. It has been now a few weeks later and nothing has been sorted.

This company has left my family and assets exposed to ********* as they have taken over FOUR months to settle a claim on my alarm system.

0
Replies (3)
Auto & General
Auto & General's reply27 Jun 2018, 13:19
Official

We acknowledge receipt of your complaint.

One of our Customer Relation Specialists will be in contact with you shortly to discuss your concerns.

Kind Regards,
The Budget Insurance Team.

Auto & General
Auto & General's reply06 Jul 2018, 14:10
Official

Update:

We confirm that the final outcome of the matter was discussed with you and we are now closing our file.

Kind Regards,
The Auto & General Team.

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Andrew D's update07 Jul 2018, 21:47
Reviewer Update
This matter was not resolved by the insurer. I had no choice but to cancel all my policies with this insurer. My advise for any out there, stay away from Auto & General