MM
Marjorie M

1 reviews | Active since May 2024

13 May 2024, 14:28

The service was out of my expectations I called informing them that my cellphone was ****** around 15

The service was out of my expectations I called informing them that my cellphone was ****** around 15.30 on Wednesday the same day I called Auto and General spoke to call centre agent and she told me she has escalated my claim to consultant by the name of Vhongani Mahundla the following day meaning (Thursday) the consultant named Vhongani Mahundla called 3 times and I was not available on Friday he got hold of me and he asked me to send the relevant documents of which I did send them on Sunday and on Monday before 1pm my claim was approved and he said I must expect my voucher within 2 working days and that is on Wednesday I can recommend Auto and General to other people to insure their goods with them They responded on time I give them 10/10 Thank you Auto and General 👏

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Replies (4)
Auto & General
Auto & General's reply13 May 2024, 14:37
Official
 Good day Marjorie. 

We appreciate your positive feedback. 

Thank you very much. 

Kind regards, 

The Auto & General team 
Auto & General
Auto & General's reply13 May 2024, 14:37
Official
Awesome!

Thank you so much for the positive feedback Marjorie. We'll share with Vhongani and his team, we are sure they will appreciate it.

Enjoy your day!

Kind Regards,
The Auto & General Team 
MM
Marjorie M's update13 May 2024, 14:47
Reviewer Update
It’s my pleasure. Excellent service indeed. Thank you once more.
Auto & General
Auto & General's reply13 May 2024, 14:53
Official
Thank you Marjorie