1 reviews | Active since Jan 2021
The most dishonest insurance, Auto and general
Dishonest Car insurance. I asked for a quote on a Monday, and they charged me R2050 for Beta car, and R1970 on the retail package. However, 4 days later when I was about to sign the deal, they told me the quote was actually 2500. This is when I requested Monday's call. They claim the call will be made available to you upon your request however this is a lie, I spoke to a gentleman named Scott McCLaren who is responsible for these calls. He told me "I've emailed you the calls sir", then quickly sent a consultant to try and get me to sign before realizing that he hadn't sent the calls, because he knew the evidence that they had charged me a lower premium resided within those calls, and now he was trying to charge me a higher premium of R2500 which is out of my budget. Guys, dont join Auto and general, its a money *****ing ****, they are very dishonest, they don't stick to their word. The call center agent I was talking to is called Zama, she said she would call me in the morning to find out the progress on whether I've gotten my calls or not, yobher surprise I went to her workplace physically he next day and found out that Zama had already knocked off. Yet another dishonest gesture from Auto x General insurance. All I wanted was my requested recorded calls, if they **** about that imagine the lies they'll come up with when I need to claim, im choosing a different insurance. So should you
Thank you for bringing this matter to our attention.
We confirm that the matter has been escalated to the relevant team to investigate further and assure you that feedback will be provided as soon as we have more information.
Kind Regards,
The Auto & General Team
Thank you for bringing this matter to our attention.
We confirm that the matter has been escalated to the relevant team to investigate further and assure you that feedback will be provided as soon as we have more information.
Kind Regards,
The Auto & General Team
