P
Phumzile
1 reviews | Active since Apr 2026
13 Apr 2026, 13:34
The claim was resolv...
The claim was resolved better telephonically compared to the app because in the app it was delayed
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Auto & General's replyOfficial
13 Apr 2026, 13:41Hi Phumzile,
Thank you for your feedback. We appreciate you sharing your experience and are glad to hear that your claim was resolved successfully through our telephonic service.
We apologise for the delay you encountered on the app and will ensure your comments are shared with the relevant team to help improve our digital services.
Kind Regards,
The Auto & General Team
Thank you for your feedback. We appreciate you sharing your experience and are glad to hear that your claim was resolved successfully through our telephonic service.
We apologise for the delay you encountered on the app and will ensure your comments are shared with the relevant team to help improve our digital services.
Kind Regards,
The Auto & General Team
Auto & General's reply13 Apr 2026, 13:41
Official
Hi Phumzile,
Thank you for your feedback. We appreciate you sharing your experience and are glad to hear that your claim was resolved successfully through our telephonic service.
We apologise for the delay you encountered on the app and will ensure your comments are shared with the relevant team to help improve our digital services.
Kind Regards,
The Auto & General Team
Thank you for your feedback. We appreciate you sharing your experience and are glad to hear that your claim was resolved successfully through our telephonic service.
We apologise for the delay you encountered on the app and will ensure your comments are shared with the relevant team to help improve our digital services.
Kind Regards,
The Auto & General Team