The claim process was handled very well

The claim process was handled very well. The only issue was disclosing the confidential information about the claim to individuals who are not authorized to act on the policy. There was no privacy at all. 3 people contacted Auto n Gen and information was provided. My privacy was jeopardized in many ways. The amounts to be payed and dates of payment were discussed with people who have no authority to do so. I am utterly disappointed.